Skywatch Achieves 7x User Growth by Leveraging Our Agile Software Development Talent

Skywatch operates in Canada, where compliance with ISC (Innovative Solutions Canada) regulations requires platforms to support both English and French. However, their legacy system was built without multilingual capabilities, making it inaccessible to French-speaking users and limiting their ability to attract new business, particularly government contracts. A major customer was unable to access the platform due to the lack of language support, directly affecting revenue potential.

The old Angular 15-based front-end was inflexible and difficult to update, preventing Skywatch from rolling out new features quickly. Tasks like making the platform white-labeled for enterprise clients required extensive redevelopment, leading to delayed releases and increased time-to-market. Since their front-end was tightly coupled with backend APIs, even minor updates required extensive rework, slowing down development cycles.

Skywatch struggled with integrating analytical tools like Google Tag Manager, Mixpanel, and Intercom. Due to ZoneJS conflicts in Angular 15, tracking events and developing user engagement features, such as product tours, were unreliable. Additionally, Skywatch lacked proper API key management, making it challenging to securely manage third-party API interactions such as Zendesk for customer support.

They wanted to expand their B2B offerings by enabling enterprise customers to rebrand the platform as their own. However, their existing system wasn’t designed for white-labeling, meaning businesses couldn’t customize the application with their branding. This limitation prevented them from entering high-value enterprise contracts, restricting revenue opportunities.

Skywatch’s platform processes high-resolution satellite imagery, but the legacy system struggled with large datasets. Users experienced delays and sluggish performance when interacting with geospatial data, particularly in rendering complex maps. Additionally, their search functionality was slow, leading to a poor experience when browsing satellite imagery.

Their small development team faced difficulties keeping up with ongoing maintenance, bug fixes, and feature requests. Their existing system required extensive technical expertise to make changes, but the team lacked the resources to rewrite applications from scratch while also managing their core operations.