Digitized Everyday Transactions with STC Pay’s Mobile Wallet

STC Pay Bahrain, a subsidiary of Saudi Telecom Company Group, is a licensed digital wallet provider regulated by the Central Bank of Bahrain. The platform enables secure money transfers, payments, and financial transactions, supporting the country’s shift towards a cashless economy. As part of its expansion strategy, STC Pay sought to enhance its digital wallet platform by incorporating advanced features.

  • Nov 2022 - Present
  • Bahrain
  • Financial services, Banking
  • $50M+

    in total transaction volume processed

  • 12%

    growth in user base

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Mobile Application Development Digital Transformation
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DevOps Mobile Application Development

“Collaborating with team Code District was a great experience. They brought deep technical expertise and a problem-solving mindset to the development of our digital wallet platform. Their ability to integrate complex financial services while ensuring security and usability made a significant impact.”

AbdulRahman Rashid

Testimonial_

AbdulRahman Rashid

Head Of IT, STCPay Bahrain

The Challenges_

The Challenges

As STC Pay expanded its offerings, it encountered several technical and operational challenges that needed to be addressed to ensure scalability, security, and regulatory compliance.

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Solution _

Solution

To overcome these challenges, we designed and developed a highly secure, scalable, and feature-rich digital wallet platform, providing STC Pay with advanced financial integrations, enhanced security, and an optimized user experience.

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[1]

Scalable Digital Wallet System

We developed native mobile applications for Android and iOS to provide a fast, reliable, and intuitive user experience. Alongside, we built a secure and scalable web-based application using ASP.Net with .NET Framework 4.8, designed to handle high transaction volumes and support future feature expansion. The architecture ensures smooth integration with external services, robust performance under load, and flexibility for ongoing growth.

[2]

Multi-Service Financial Integrations

The platform was integrated with Khaleeji Commercial Bank Bahrain to facilitate secure bank transfers and IBAN issuance after completing the KYC process. Peer-to-peer transactions enabled instant transfers between STC Pay users, while Fawri and Fawri+ integrations allowed customers to send money using a mobile number or IBAN. For international transfers, the platform connected with Transfast and Hello Paisa, providing users with the best foreign exchange (Fx) rates for over 40 countries.

[3]

Security and Compliance Enhancements

To meet financial security standards, we implemented end-to-end encryption, real-time fraud detection, and multi-factor authentication (MFA) for secure user verification. The KYC process was automated through integration with Benefit, Bahrain’s financial compliance authority, ensuring identity verification and risk mitigation. Additionally, role-based access controls and transaction monitoring helped prevent unauthorized access and suspicious activities.

[4]

Optimized User Experience and Transaction Efficiency

A mobile-first UI/UX design was introduced to ensure seamless navigation and transaction processing. Users could send money, pay bills, and top up mobile accounts with just a few taps. Push notifications and instant transaction tracking provided transparency and security while ensuring a smooth payment experience. The system also introduced a marketplace module for purchasing digital gift cards and international mobile top-ups, integrated with Ding and Mintroute.

[5]

Advanced Admin Panel and Monitoring

A comprehensive web-based admin panel was developed to monitor transactions, manage customer accounts, and configure service charges. This internal system allowed different user roles, such as admins, customer care representatives, and compliance officers, to track transactions, set fee margins, configure Fx rates, and monitor fraudulent activity in real time.

[6]

Wage Protection System (WPS) for Payroll Management

One of the key modules developed was the Wage Protection System (WPS), designed for employee salary management. Employers could register their companies, add employees, process payroll, and manage bonuses and incentives through an intuitive portal. This system ensured regulatory compliance, financial transparency, and efficient payroll distribution across various organizations.

[7]

Development of Remittance Module

To further enhance its financial offerings, STC Pay expanded its remittance services. We developed a secure, scalable cross-border money transfer system that ensures secure international fund transfers with real-time exchange rate tracking, anti-money laundering (AML) compliance to detect and prevent illegal transactions, and seamless integration with international banking networks for enhanced coverage

The Results

  • 11%

    increase in in-app transactions

  • 12%

    growth in user base

  • 26%

    increase in customer satisfaction

  • $50M+

    in total transaction volume processed

  • $10M+

    in international remittances

  • 2.5x

    faster transaction processing speed

  • 2x

    faster KYC verification process

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Recognitions & Credentials _

  • Financial Times
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  • Featured in Forbes
  • Inc. 5000 honoree