Support & Maintenance

Ensure zero downtime with proactive IT support & maintenance

Get peace of mind knowing that your IT infrastructure is in good hands with our support services.

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bottomline bvc caribbean-airlines cintas amily-dollar good-fund heartbeat invincible-gg kiewit lims mhamd nielsen one-digital pharmasift simplifed skywatch source2 swat-fame uro-gen valis-bioscience zipship
bottomline bvc caribbean-airlines cintas amily-dollar good-fund heartbeat invincible-gg kiewit lims mhamd nielsen one-digital pharmasift simplifed skywatch source2 swat-fame uro-gen valis-bioscience zipship

Why continuous IT support is essential for your business

Here’s how AI chatbot development keeps your business connected effortlessly with your customers.

Handle rapid growth & scaling

When a business is expanding rapidly, IT infrastructure needs to scale to support increased operations. Our ongoing IT support ensures that systems can handle growth without downtime or performance issues.

Manage frequent software updates

Businesses that rely on software with regular updates need ongoing IT support to ensure these updates are installed correctly. We’ll manage updates seamlessly, so you can stay up-to-date without disruptions or security vulnerabilities.

Ensure data compliance

If you’re handling sensitive data, you must comply with industry regulations (like GDPR or HIPAA). Our continuous IT support helps maintain compliance through regular audits, security updates, and data management practices.

Protecting against cybersecurity threats

With the increasing number of cyber threats, businesses need constant monitoring and maintenance to protect against attacks. We provide proactive measures to safeguard sensitive information and systems.

Managing complex IT infrastructure

Businesses with complex IT environments require continuous support. We simplify the management of your integrated systems by troubleshooting and optimizing their infrastructure, ensuring everything runs smoothly and efficiently.

Maintaining technology-dependent operations

If your business’s daily operations heavily depend on technology, any downtime can lead to revenue losses. We ensure your systems are always operational, preventing costly disruptions and keeping your business productive.

Business continuity & disaster recovery

To ensure business continuity, you need robust disaster recovery plans. Our ongoing IT support helps develop, implement, and maintain these plans, ensuring quick recovery in case of a disaster.

24/7 operational requirements

Businesses operating around the clock need reliable IT support to handle issues beyond standard hours. Our 24/7 IT support minimizes disruptions by addressing problems as they arise, ensuring smooth and continuous operations.

Ensure unstoppable operations with on-going IT support

l2-technical-support

L2 technical support

  • Advanced troubleshooting
  • Incident management
  • System performance optimization
  • Software support for bugs and updates
  • User guidance for complex queries
l3-technical-support

L3 technical support

  • Expert issue resolution
  • In-depth root cause analysis
  • System design and upgrades
  • Integration support
  • Advanced system configuration
application-managment

Application management

  • Application monitoring
  • Performance tuning
  • Patch management
  • User support for app issues
  • Application lifecycle management
cloud-managment

Cloud management

  • Cloud infrastructure deployment and configuration
  • Resource optimization
  • Performance monitoring
  • Security management
  • Scaling cloud infrastructure
cyber-security

Managed cybersecurity

  • Cybersecurity threat detection
  • Incident response
  • Regula security audits
  • Security compliance management
  • Employee training
infrastructure-management

Infrastructure management

  • System performance monitoring
  • Regular maintenance and upgrades
  • Network management
  • Data backup and recovery
  • Plan and manage IT capacity

We provide IT support and maintenance services for

software-support

Software Support & Maintenance

web-app-support

Web App Support & Maintenance

server-and-storage-maintenance

Server & Storage Maintenance

mobile-app-support

Mobile App Support & Maintenance

software-error-tracking

Software Error Tracking & Debugging

software-patch-management

Software Patch Management

We are growing fast so should you

Because we believe in #GrowingTogether and #KeepRaisingTheBar

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100+

Businesses empowered

15+

Years of combined experience

100+

Business critical applications delivered

500

Fortune companies put trust in check

Why work with Code District?

Candid conversations, clear vision

We believe in open communication. We'll work with you to understand your unique challenges and goals, fostering collaboration and a clear roadmap for your transformation journey.

Industry knowledge & foresight

Our team boasts in-depth experience across various industries. We leverage this knowledge to anticipate your needs, propose cutting-edge solutions, and tailor strategies that drive business impact.

Expertise rooted in practice

We're not just theorists. Our team has a proven track record of successful tech implementations. You'll benefit from practical solutions backed by real-world experience.

Diverse talent pool & scalability

Our cross-disciplinary experts enable us to build the perfect team for your project. As your needs evolve, we seamlessly scale our resources to match them.

Global security & quality standards

Keeping your data and operations secure is paramount. We adhere to the highest international security and quality standards, ensuring peace of mind throughout the modernization process.

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We value your trust and prioritize your privacy above all else. You can be confident that we will never disclose, sell, or trade your personal information—including phone numbers and SMS consent—to any third parties, under any circumstances. Your data will always be safeguarded with us.

I was very impressed with three areas: Salesforce knowledge, communication and timeliness. This team really knows the inner workings of Salesforce! There were several needs that I honestly thought would not be possible, but Code District found a way to solve them. These guys work fast. I couldn't be happier.

nayan jain

Rodney A. Hill

CTO, Mental Health Association of Maryland

We’ve seen an increase in website traffic and received positive feedback from our clients. The website is now easier to use and nicer than our previous one. Overall, Code District has done a fantastic job — we love the frontend of the website, and the portal is working as expected. The team has taken our jumbled idea and turned it into something that works, and we’re happy about that.

coptia white

Coptia White

Director IT, Capital Good Fund.

They have been great to work with and always want to do things the right way. In some case we have had to change our own design and they are really helpful at completing our needs and making sure the integrity of the software is on point. They have been very professional and easy to work with.

dan bride

Dan Bride

Director IT, SwatFame