The Maryland State Bar Association (MSBA) is a nonprofit organization committed to supporting legal professionals and improving public access to legal expertise. As a vital resource for attorneys and clients across Maryland, MSBA provides educational programs, networking opportunities, and legal services to enhance the state’s legal ecosystem. To modernize its approach to client-attorney matchmaking, MSBA sought an automated t solution that would efficiently connect potential clients with qualified, licensed attorneys while improving communication and accessibility.
30+ hours saved per attorney in a month
$15M in cost savings
Maryland, USA
Nov 2020 - June 2021
NGO, Legal
Services Used
“Code District’s team was professional, responsive, and truly understood our needs. Their ability to translate our vision into a functional and user-friendly solution made the process smooth and efficient.”
Executive Director/CEO, Maryland State Bar Association
MSBA faced significant obstacles in connecting potential clients with the right attorneys, leading to inefficiencies in the legal service process. The key challenges included:
Clients had difficulty finding attorneys specializing in their specific legal needs. Without the availability of a dedicated search system, users often relied on manual trial-and-error, leading to wasted time and frustration.
Many users unknowingly connected with attorneys who were not licensed to practice in their area, resulting in misdirected inquiries and inefficiencies for both clients and attorneys.
The clients and attorneys relied on external, fragmented communication methods to connect with each other. This meant loss of information and back-forth communication, slowing down the consultation process and reducing overall engagement.
There was no structured onboarding system for clients. It was difficult for clients to locate relevant legal resources and attorneys. This lack of guidance created barriers to adoption and limited MSBA's effectiveness in providing legal assistance.
We designed and developed a React Native-powered mobile application for iOS and Android, integrating advanced search, real-time messaging, and jurisdiction-based filtering to create an intuitive and efficient legal services platform.
Get the full case studyThe mobile application introduced AI-driven search filters, allowing clients to find attorneys based on legal specialization, experience, and location. To eliminate jurisdictional mismatches, we implemented jurisdiction-based filtering, ensuring that users could only connect with attorneys licensed to practice in their specific region. Profile enhancement features enabled attorneys to showcase their expertise, credentials, and availability, allowing clients to make informed decisions when selecting legal representation.
To streamline attorney-client interactions, the platform incorporated in-app chat and messaging, eliminating reliance on external communication tools. Push notifications kept clients and attorneys informed of new messages and case updates, ensuring timely responses. Secure document-sharing capabilities allowed clients to send legal documents directly through the app, improving collaboration and efficiency. Attorneys could also view and manage their dockets and tasks both online and offline, ensuring uninterrupted workflow management regardless of connectivity. The platform further provided comprehensive search, sorting, and filtering functionalities, allowing attorneys to efficiently navigate across docket items, case files, and legal documents.
To improve visibility and efficiency for legal professionals, we introduced a dashboard for practice leaders, providing a real-time snapshot of key case metrics. The dashboard displayed pending, completed, and in-review cases, allowing attorneys and firm leaders to track progress, allocate resources effectively, and make informed decisions.
Designed with a mobile-first UI/UX approach, the platform ensured a smooth and intuitive experience across all devices. Clients could search for attorneys with a single tap and quickly refine their results using optimized filtering options. Attorneys gained the ability to view multiple types of documents attached to various cases, making it easier to access and manage case-related information.
To streamline the client-attorney interaction, we integrated an automated appointment scheduling system within the app. This feature allowed users to book consultations directly with available attorneys, removing the need for manual back-and-forth coordination. The scheduling system ensured smoother communication, saved time for both parties, and improved the overall accessibility of legal support.
Given the sensitivity of legal communications, we prioritized security and compliance (like GDPR) by implementing OAuth 2.0-based authentication, ensuring secure and seamless user logins. End-to-end encryption was integrated to protect attorney-client conversations, safeguarding confidential information from unauthorized access. To further enhance security, role-based access control was enforced, restricting sensitive data access to authorized users only, ensuring compliance with industry best practices.
hours saved per attorney in a month
faster case processing with automated workflows
reduction in misdirected client inquiries
increase in successful client-attorney matches
faster document retrieval speed
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