Modernized Telehealth App for Secure and Seamless Virtual Consultation

BetterHealthcare, formerly known as BetterPT, is a leading HIPAA-compliant telehealth platform designed to streamline patient access and operational efficiency for healthcare providers. By enabling secure virtual appointments, provider-patient interactions, and multi-clinic management, the platform plays a critical role in modernizing digital healthcare services.

  • December 2021–May 2023
  • New York, USA
  • Healthcare
  • 34%

    increase in appointment scheduling

  • $1M

    secured in seed funding

Telehealth Mobile App for Virtual Lactation Consultation
Web App Development Maintenance and Support
Maintenance and Support DevOps
DevOps Dedicated Team
Dedicated Team Web App Development

“Code District successfully delivered platform features, resulting in a 10% increase in patient and healthcare provider usage. The team always met deadlines and was willing to go above and beyond to satisfy the client’s needs. They were eager to learn new technologies and exceed expectations.”

Damian Esteban

Testimonial_

Damian Esteban

CTO, Better Healthcare

The Challenges_

The Challenge

As BetterHealthcare expanded its services, it encountered critical technical and operational hurdles that threatened platform stability, user experience, and scalability. These challenges needed to be addressed to maintain seamless patient-provider interactions, ensure compliance, and enhance system performance.

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Solution _

The Solution

To ensure the platform remained secure, scalable, and user-friendly, a comprehensive front-end modernization strategy was implemented.

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[1]

Codebase Optimization and Transition Planning

A thorough review of the Next.js architecture was conducted to identify performance bottlenecks and refactor inefficient code. Best practices for debugging, issue resolution, and scalability were introduced, along with a structured knowledge transfer plan to onboard new developers efficiently.

[2]

User Interface Modernization

To enhance the overall user experience, the Next.js front end was redesigned with modern UI components. Ant Design elements were integrated while maintaining compatibility with Material UI, improving navigation, accessibility, and responsiveness.

[3]

Optimization of Patient and Provider Workflows

To improve data collection and engagement, we introduced a personalized questionnaire system that allowed providers to gather essential patient information before consultations. The appointment booking flow was redesigned to simplify provider selection and scheduling, making it more intuitive and efficient. Additionally, multi-clinic network integration enabled providers to manage appointments across multiple healthcare organizations, reducing administrative overhead and improving accessibility for both patients and healthcare professionals.

[4]

Enhancements to Telehealth Video Consultations and Security

With the growing demand for virtual care, improvements were made to ensure a seamless and secure telehealth experience. The video call infrastructure was optimized to enhance connection stability and reduce latency, ensuring smooth virtual consultations. Security measures were strengthened with advanced encryption, secure authentication, and role-based access controls, maintaining full HIPAA compliance. To enable controlled feature rollouts without disrupting users, we implemented feature flagging via LaunchDarkly, allowing for incremental updates, real-time testing, and seamless rollbacks when needed.

The Results

  • 34%

    increase in appointment scheduling

  • $1M

    secured in seed funding

  • 2K+

    patients onboarded in one month

  • 87%

    increase in patient-provider engagement

Project showcase preview
Project showcase preview

Words from our customers

  • Not only super talented, they are also a fun group of people to work with as well. They helped us with ideation, implementation, support and beyond.

    Patrick Mcguire

    Patrick Mcguire

    Director IT, Barrett Values Centre

  • Dependable and Reliable. I have total confidence that whatever we're working on - you guys (team Code District) will be able to pull it off very smoothly.

    Sir Darryl Roundtree

    Sir Darryl Roundtree

    President & Founder, ZipShip

  • Dependable and Reliable. I have total confidence that whatever we're working on - team Code District will be able to pull it off very smoothly.

    Jayson Miller

    Jayson Miller

    Chief Operating Officer, Source 2

  • One of the things that I really appreciate about Code District is that they work with you front stage in discovery sessions to help understand your needs and your requirements.

    Andrea Ippolito

    Andrea Ippolito

    CEO & Founder, Simplifed

  • Code District's agility and ability to respond quickly to our requests are among their biggest strengths. They delivered what they committed.

    Robert Kleinschmidt

    Robert Kleinschmidt

    Technology Consultant

  • They followed through on every single thing that they said they would, which made our working experience all the more seamless.

    Abby Tannenbaum

    Abby Tannenbaum

    Global Chief People Officer & Chief of Staff, COO

  • The team at CD epitomizes thoroughness and critical thinking in everything that they do which ultimately reflects in the work they do.

    Aaron Kassaw

    Aaron Kassaw

    Software Engineer, Advantage Controls

Technology Stack

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We were live and our platform was having difficulty supporting a simultaneous number of users. They saved the day with their solid grip on architecture level solutions.
Patrick McGuire Patrick McGuire Director IT

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Recognitions & Credentials _

  • Financial Times
  • ISO 27001 certified
  • Featured in Forbes
  • Inc. 5000 honoree